The data retention policy determines how long your form submission data will be kept in FormCan.

data retention policy

Your changes will not take effect immediately. It takes up to 24 hours to purge expired submission data.

For HIPAA-compliant accounts, data retention will be “Forever” and while this can be changed, you must have a relative in-house backup policy to be HIPAA compliant. For accounts that use electronic signatures, please consider changing this policy to “Forever” retention.